FAQ

Frequently Asked Questions

The event is held in Belgrade, Serbia, Kombank Dvorana.

We are hopeful that the EU goals of the COVID-19 vaccination schedule are reached and we get to run the event on 18 November in Belgrade as planned.
The plan from the Serbian government for lifting the restrictions imposed due to COVID-19 gives a good prospect for the event to be held normally in November. However, we are naturally closely following the situation, and are ready to make any adjustments if necessary.

If the event is rescheduled within 6 months of the original event dates, not later than the end of May, we will directly transfer your ticket to the new dates. In case the event is rescheduled after the end of May, your ticket is transferred to the new dates, but you can also get a full refund for your tickets if you wish. The event will NOT move to the ONLINE platform. In case the event is canceled, you will get a full refund for your purchases.

We are following the official guidelines from the local authorities. Based on our terms and conditions, we are not liable for any restrictions of travel set by the authorities.

If you are not able to travel due to COVID-19 restrictions, you will also be given the option to change your BBF2021 ticket to a ticket for BBF2022. You are also allowed to sell your BBF2021 to anyone willing/able to attend physically.

The Serbian government has not yet decided on whether vaccination certificates or negative test results will be needed to attend indoor events for any period of time in the future. We are following the official guidelines closely and will inform our attendees of the latest decision of the authorities.

You can also contact us by email, or phone.

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